Surplus Sales Outlet
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816-231-1153

Quality Meets Affordability

Quality Meets AffordabilityQuality Meets AffordabilityQuality Meets Affordability

"Being fair with your price & treating people right will keep them giving you referrals for life!" -CodySiera Mabie

Feel Secure to Shop With An Accredited Business

Take A Look!

HAVE YOU SEEN US?!?

WE LIKE TO SAVE YOU ON WHAT YOU NEED, SO YOU CAN SPEND ON WHAT YOU CAN'T LEAVE.

GO TO S.S.O TO KEEP MORE OF YOUR BANKROLL!

SURPLUS SELECTIONS & OUTLET PRICING


NO WAITING ON ORDERING, TAKE HOME THE SAME DAY!

NO LONGER AT 435 & TRUMAN ROAD

SAD TO SAY GOODBYE TO TRUMAN ROAD AFTER 23 YEARS OF BUSINESS!


PLEASE FIND US AT 

6731 BLUE RIDGE BLVD RAYTOWN, MO 64133

A+ rating with the BBB for the last 18 consecutive years! ツ

IMPORTANT

All Sales Are Final

Restock Fee / Exchange

All Sales Are Final

I know things can be cheap & times can be hard but ALL SALES ARE FINAL.


No refunds or exchanges.

Appliances may qualify for warranty service with valid receipt, and additional fees will apply.


Because we are a surplus discount store, we can't stress to you enough to pick a product that you'll love!


We encourage customers to confirm space meas

I know things can be cheap & times can be hard but ALL SALES ARE FINAL.


No refunds or exchanges.

Appliances may qualify for warranty service with valid receipt, and additional fees will apply.


Because we are a surplus discount store, we can't stress to you enough to pick a product that you'll love!


We encourage customers to confirm space measurements, color, electrical or plumbing requirements and products specifications prior to purchase. Our team is here to make sure you get the perfect fit from the start, loving it from the moment you put it in place or plug & play! Thank you for your understanding and choosing us for your home needs.

Warranties

Restock Fee / Exchange

All Sales Are Final

Our appliances are sold at ONE low price which includes a (30) or (90) day in shop warranty covering all parts and labor.


Also, all our appliances are backed with lifetime labor! This allows customers to avoid expensive service call fees and extended warranty costs many other companies like to charge.


 This means customers just bring produc

Our appliances are sold at ONE low price which includes a (30) or (90) day in shop warranty covering all parts and labor.


Also, all our appliances are backed with lifetime labor! This allows customers to avoid expensive service call fees and extended warranty costs many other companies like to charge.


 This means customers just bring product back in after the warranty period and they just get charged for the parts they have to replace.

Restock Fee / Exchange

Restock Fee / Exchange

Restock Fee / Exchange

We want you to love your appliances and get exactly what you need the first time. That's why we're always happy to help with measurements, specifications, and product guidance before your purchase - because when it comes to appliances, it's always best to measure twice and move it once. 


For appliances that are covered under warranty and r

We want you to love your appliances and get exactly what you need the first time. That's why we're always happy to help with measurements, specifications, and product guidance before your purchase - because when it comes to appliances, it's always best to measure twice and move it once. 


For appliances that are covered under warranty and require an exchange a 35% restock fee will be applied. This fee helps cover the cost of inspection, handling and processing associated with the exchange. 


We strongly encourage customers to confirm space measurements, electrical or plumbing requirements and products specifications prior to purchase. Our team is here to make sure you get the perfect fit from the start. Thank you for your understanding and choosing us for your home needs.

PLEASE READ CAREFULLY

Appliance Dolly Deposit

No Strollers or Large Bags

Appliance Dolly Deposit

A $250 deposit is required when borrowing an appliance dolly.


  • The deposit is fully refundable upon return of the dolly after inspection.
  • The dolly must be returned in good condition & in a timely manner. Any damage, missing parts, or late returns may result in deductions from the deposit.
  • Deposit refunds are processed immediately after the d

A $250 deposit is required when borrowing an appliance dolly.


  • The deposit is fully refundable upon return of the dolly after inspection.
  • The dolly must be returned in good condition & in a timely manner. Any damage, missing parts, or late returns may result in deductions from the deposit.
  • Deposit refunds are processed immediately after the dolly is inspected. 


This ensures our equipment stays in good condition and available for all customers.

Pickup & Storage Fee

No Strollers or Large Bags

Appliance Dolly Deposit

Customers have seven (7) business days from the date of purchase to arrange pickup or delievery of their product. Store closure days are not counted toward this period. 


If an item is not picked up or delivery is not schedule within the seven (7) business day timeframe, a $10 per day, per item storage fee will be applied starting on the ne

Customers have seven (7) business days from the date of purchase to arrange pickup or delievery of their product. Store closure days are not counted toward this period. 


If an item is not picked up or delivery is not schedule within the seven (7) business day timeframe, a $10 per day, per item storage fee will be applied starting on the next business day. 


We encourage timely pickup and are happy to assist with scheduling to additional charges.

No Strollers or Large Bags

No Strollers or Large Bags

No Strollers or Large Bags

To ensure the safety of our customers and to protect our merchandise, strollers are not permitted inside the showroom.


Our store layout includes narrow walkways and closely arranged furniture displays. Due to the limited space, strollers may create safety concerns and increase the risk of accidental damage to furniture and decor items. 


We 

To ensure the safety of our customers and to protect our merchandise, strollers are not permitted inside the showroom.


Our store layout includes narrow walkways and closely arranged furniture displays. Due to the limited space, strollers may create safety concerns and increase the risk of accidental damage to furniture and decor items. 


We understand this policy may cause inconvenience, and we sincerely appreciate your understanding and cooperation. Our team is happy to assist your during your visit to help make your shopping experience as smooth as possible.


Thank you for helping us maintain a safe and welcoming environment for all guests.

Follow us on social for updates.

The best things in life are the people we love, the places we’ve been, and the appliances that make our daily life more comfortable.


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OH but what BRAND?!

WE CARRY ALL MAJOR BRANDS

Privacy Policy


Privacy Policy

Effective Date: July 1, 2026

Welcome to Surplus Sales Outlet LLC ("We," "Our," or "Us"). We are a family-owned appliance and furniture store located in Raytown, Missouri. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login credentials
  • Payment information
  • Purchase history
  • Product preferences
  • Warranty registration information
  • Service appointment information
  • Messages or inquiries you send us
  • Reviews or feedback you choose to provide

Customer Accounts

If you create an account on our website, we may collect information necessary to:

  • Create and manage your account
  • Process purchases
  • Save your preferences
  • View order history
  • Manage warranties and service requests
  • Provide customer support

You are responsible for maintaining the confidentiality of your account credentials.


Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Website usage data
  • Pages viewed
  • Referral websites
  • Date and time of visits
  • Cookies and similar technologies

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep you signed into your account
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing effectiveness
  • Personalize your browsing experience

You may disable cookies through your browser settings, although some features of the website may not function properly.


How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver products and services
  • Schedule deliveries and service appointments
  • Respond to inquiries
  • Manage customer accounts
  • Provide customer support
  • Process warranty claims
  • Improve our products and services
  • Personalize your shopping experience
  • Send order confirmations and updates
  • Detect fraud and enhance security
  • Comply with legal obligations
  • Enforce our Terms of Use
  • Protect our legal rights

Email Market and Newsletter

If you choose to subscribe to our newsletter or promotional emails, we may send information about:

  • New products
  • Sales and promotions
  • Store events
  • Special offers
  • Seasonal announcements

You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.


MMS/SMS Text Messaging

If you provide your mobile phone number and opt in to receive text messages, you agree to receive SMS communications from us, which may include:

  • Order updates
  • Delivery notifications
  • Appointment reminders
  • Customer service messages
  • Promotional offers (if you separately consent)

Message frequency may vary.

Message and data rates may apply according to your mobile carrier.

You may opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Your consent to receive marketing text messages is not required as a condition of making a purchase.


Online Payments

If you make purchases through our website, payments are processed using secure third-party payment processors.

We do not typically store complete credit card numbers on our servers.

Payment processors may collect information necessary to complete your transaction, including:

  • Payment card information
  • Billing address
  • Transaction details

These payment providers maintain their own privacy and security policies.


Financing Applications

If financing options are offered through our website or in partnership with third-party financing providers, additional information may be collected to process your application.

Such information may include:

  • Identification information
  • Employment information
  • Financial information
  • Credit-related information

Financing applications are subject to the privacy policies of the financing provider.


Sharing Information

We do not sell your personal information.

We may share information with trusted third parties when necessary, including:

  • Payment processors
  • Delivery providers
  • Website hosting providers
  • Marketing service providers
  • Email and SMS providers
  • Analytics providers
  • Customer support services
  • Warranty administrators
  • Financing partners
  • Government agencies when required by law

These third parties may only use your information to provide services on our behalf or as otherwise permitted by law.


Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.


Your Privacy Rights 

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete certain personal information
  • Update your account information
  • Withdraw marketing consent
  • Request information about the data we maintain

To exercise these rights, please contact us using the information below.


Missouri Residents

Residents of Missouri may have additional rights under applicable federal and state laws. We will honor applicable legal requirements regarding the collection, use, and protection of personal information.


Legal Compliance

We may disclose your information when we believe disclosure is necessary to:

  • Comply with applicable laws or legal processes
  • Respond to court orders or subpoenas
  • Protect the rights, property, or safety of our business, employees, customers, or others
  • Investigate fraud, security incidents, or unlawful activity
  • Enforce our Terms of Use and other agreements


Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites.


Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes become effective when posted on this page. The "Effective Date" above will indicate when the policy was last revised.


Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Surplus Sales Outlet LLC
6731 Blue Ridge Blvd
Raytown, Missouri 64133
Phone: 816-231-1153
Email: kcsurplusoutlet@gmail.com

© 2026 Surplus Sales Outlet LLC. All rights reserved. 

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